Privacy Policy

Effective Date : 11 Sep 2026

Introduction

DoctorBano.com is operated by Essqube Enterprises LLP, an MBBS abroad consultancy helping students with university selection, applications, admissions and related services. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and the choices you have. By using DoctorBano.com or communicating with us, you agree to this Policy.

Information We Collect

Personal Information

• Name, email address, phone/WhatsApp number
• Postal address and city/state/country
• Date of birth and nationality

Education & Application Data

• Academic records (marksheets, transcripts, test scores)
• Passport and identity details (when required for admission/visa)
• Preferences for destination, university, course and intake

Payment Information

• Billing details and transaction identifiers (processed via secure payment gateways; we do not store full card data on our servers)

Usage & Technical Data

• IP address, device/browser type, pages visited, time on page, and referral URLs
• Cookie IDs and similar technologies (see “Cookies” below)

How We Use Your Information

Providing Services

• Shortlisting universities and programs aligned to your profile
• Application, documentation, admission and visa guidance
• Travel/pre-departure briefings and support

Communication

• Responding to enquiries and providing status updates
• Sending important notices about deadlines, policies or service updates
• Marketing messages (you can opt out anytime)

Personalisation & Analytics

• Tailoring recommendations based on your preferences
• Measuring and improving site performance and content

Legal Basis / Consent

We process your data with your consent and/or to perform a contract (to provide the services you request), and to comply with applicable law. Where required, we obtain explicit consent for sensitive documents (e.g., passport copies).

Information Sharing

Universities & Partners

• We share application-relevant data with universities, colleges, evaluation bodies, visa centers and authorised partners strictly for admissions and related processing.

Service Providers

• Third-party vendors for hosting, analytics, communications, and payments, bound by confidentiality and data-security obligations.

Legal & Compliance

• Disclosures required by law, regulation, court order, or to protect rights, safety, or prevent fraud.

Affiliates

• Within Essqube Enterprises LLP and its liaison/overseas offices for legitimate business purposes.

International Transfers

Your data may be processed in countries outside your residence (e.g., university destination countries). We take reasonable steps to ensure an adequate level of protection and share only what is necessary for the service.

Data Retention

We retain personal data for as long as needed to provide services and meet legal, accounting and reporting obligations. When no longer required, we securely delete or anonymise the data.

Security

We implement reasonable technical and organisational safeguards. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Choices & Rights

• Access/Correction: You can request access to, or correction of, your personal data.
• Withdrawal of Consent/Opt-Out: You can opt out of marketing communications at any time.
• Grievance/Queries: Contact us using the details below.

Children’s Data

If you are under the age of majority per applicable law, please involve your parent/guardian. We process such applications with appropriate consent.

Cookies

We use cookies and similar technologies to operate the site, remember preferences, and analyse traffic. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Changes to this Policy

We may update this Policy from time to time. Updates will be posted on this page with a new “Effective Date”.

Contact Us

For privacy questions, requests or complaints: